The Entrepreneur Lounge Shipping & Delivery Terms and Conditions:
1. General Information:
a. The following terms and conditions outline the shipping and delivery policies for physical goods purchased through the website "The Entrepreneur Lounge."
b. By placing an order for physical goods, you agree to comply with these terms and conditions.
2. Shipping Destinations:
a. We currently offer shipping services to addresses within the United Kingdom and select international locations. Please contact us for more information regarding international shipping availability.
3. Order Processing and Delivery Timeframes:
a. Once an order is placed and payment is successfully processed, it will be processed for shipping within 1-3 business days.
b. Delivery times will vary depending on the shipping destination. Estimated delivery times will be provided during the checkout process.
c. Please note that unforeseen circumstances such as natural disasters, customs delays, or logistical issues may impact delivery times. We will not be held responsible for such delays.
4. Shipping Methods:
a. We utilise trusted shipping partners to deliver your orders efficiently and safely.
b. The available shipping methods may include standard ground shipping or expedited shipping options, depending on your location. The exact shipping methods and associated costs will be displayed during the checkout process.
c. Once your order has been shipped, you will receive a confirmation email containing tracking information, allowing you to track the progress of your delivery.
5. Shipping Fees:
a. Shipping fees are calculated based on the weight, dimensions, and shipping destination of your order.
b. The exact shipping fees will be applied and displayed during the checkout process for your review before order confirmation.
6. Order Tracking:
a. Once your order has been shipped, a tracking number will be provided via email.
b. You can use this tracking number to monitor the progress of your shipment through our shipping partner's website.
7. Customs and Import Duties:
a. International orders may be subject to customs duties, taxes, or other import fees imposed by the destination country.
b. Any additional charges related to customs or import duties are the sole responsibility of the customer.
c. We recommend contacting your local customs office to inquire about potential fees before placing an international order.
8. Lost or Damaged Shipments:
a. In the event that your shipment is lost or damaged during transit, please contact us immediately.
b. We will work with our shipping partner to investigate the issue and determine the appropriate resolution, which may include a replacement shipment or refund.
c. Please note that investigations into lost or damaged shipments may take some time to resolve, and we appreciate your patience during the process.
9. Returns and Refunds:
a. Please refer to the designated "Returns and Refunds" policy on our website for information on returning physical goods and requesting refunds.
10. Contact Information:
a. If you have any questions or concerns regarding the shipping and delivery of physical goods purchased from "The Entrepreneur Lounge," please contact our customer support team for assistance.
Please read and understand these terms and conditions before placing an order for physical goods. By proceeding with your purchase, you acknowledge and accept these policies.